I submitted a request for a refund to Mercari support but it was denied. Hey Bob, I have had very good experiences with Mercari so far. Let me know what items you wanna sell? This is why big closet sellers often enlist the help of automation software to ensure that their listings don't violate the platform's terms of service. The description is where you write your listing title, description, and hashtags. Please know, how much I really enjoyed your class! And, when Mercari determines that a listing is violating their terms of services, they will give the seller penalties such as cancellation of listings, cancellation of any related transactions, removal of listing privileges, termination, or suspension of an account. They want to absolve themselves of liability and are just harvesting more info. Policies are misleading and they dont follow through with buyer protection. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. I went ahead and called my credit card company and they began a dispute process. Thanks for all the solid advice Arslan. I have the know how and they owe me $69 I am no victim and never will be. You can even find people selling DVDs and DVD players, VCRs, and older handheld gaming systems. DONT USE!!! That goes both way. However, it has buyer and seller protection in place to keep both parties protected but its your responsibility as well to keep in mind the tips I listed above as well as Mercaris guidelines and policies to avoid scams and other issues. In addition to that, Mercari will give you a badge of Fast responder if you chat with your shoppers within 24 hours of getting a message; which further makes you stand out as a seller. 10+ Best Things To Sell On Mercari (Fastest-Selling Items!) I thought it was strange the buyer asked no questions. They take out the money before they rate the Seller and Mercari holds it. I paid $135+shipping for the hair. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. Butit is illegal to sell counterfeit goods (whether you disclose the fact or not). They are the worst. Ive read many things about people in the same situation as me. The bottom line is that electronics are a fast selling category on Mercari, so do some Spring cleaning and see if you have some old electronics to get rid of. The package was picked up by our regular USPS carrier on 9/28. So basically they're useless, powerless, to do anything about most situations. That's what it is. yep, they had potential, but its just a scam site. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! Selling loose (unset) precious gemstones such as rubies, sapphires, Refunds will be processed to the original form of payment no later than three (3) business days after confirmation from the Seller that the item was returned by the Buyer to the Seller. property rights: Listings of non-brand, non-genuine, imitation, fake, or replica. Mercari is also offering a Smart Pricing option, where all you have to do is set your listings price and a floor price. (San Francisco) Better Business Bureau and after reading the reviews and you go ahead and do business with this site you will deserve all the bad things that will happen to you. These slightly imperfect products are not necessarily destroyed but are sold as "seconds", at a fraction of the price of a perfect item to certain approved vendors. Press question mark to learn the rest of the keyboard shortcuts. Self defense items, including military-grade items. Although you save a few dollars by shipping on your own, it takes more time. The practice of selling "seconds" is a well established tradition for manufacturers to recover some of the cost that has gone into producing an imperfect or damaged product, rather than having to destroy an otherwsie perfectly serviceable product. Although it's a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. Really? . USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. Mercari may not be used to sell any of the following products or services: Anything illegal Drugs including: Illegal drugs or narcotics Prescription medicines or devices, pharmaceuticals, or behind the counter drugs Products, tools, or services specifically offered or intended to be used to create or use drugs When comparing Mercari vs eBay vs Poshmark, Mercaris fees fall in the middle. Do note that this means you will need to provide additional identity verification. Mercari itself is definitely a trustworthy e-commerce marketplace. I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. Ive reported it to Disney, Hulu and Netflix. So, the answer to your question is that you can pay for items during checkout with PayPal but you cant get paid with it. Also, what do you consider a proper reason? Successfully sell Food and Candy on the Mercari App and Website for Small Business Sellers. New here? Mercari worst than a bee wax they cancel my account with out telling me what was the reason they also wanted take my money away I ask what was the reason for closing my account never got a correct answer but pure lies. No problem I could probably repurchase if I wanted to (havent yet). One arrived, dead. You can use the web app also, but selling from the phone is so much easier dont you agree? If you want to save the most (usually a few extra dollars), use Ship on Your Own. Check out our blog on how to get started selling (hint: its simple).. Good Luck to you. Like that $20-$100 is really going to break you. Feel free to give it a try, but Ive found better luck selling on eBay with those items. Then check out our in-depth Mercari review article! Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. Use my situation as a lesson. Notified Mercari. Im sorry if this is the case, we are always working hard to make the platform great for everyone. If anyone sends payment to the seller or a seller sends items to the buyer outside of their platform, Mercari is not responsible if it turns out to be a scam. Mercari let seller keep my printer he claimed he wanted to return AND CLOSED MY ACCOUNT with out resolving this matter. I WILL NEVER ORDER THRU MERCARI EVER AGAIN. When buying and selling on Mercari, its crucial for both parties to know these two policies to prevent issues later on: Mercari has different cancellation policies for both buyers and sellers. I think this is a tough one personally since the seller is not a retailer or dealer of said product, how are they to know if it will fit a buyers equipment? Reselling and rehoming unused items both help you declutter your own home, and reduce the amount of waste the planet is choked by. No in person customer service response. It is not a safe platform for buying. I have not done any buying or selling on the web,. It's really disappointing. Therefore, make sure that your listing details are completely accurate to avoid such incidents. Also, using a poly mailer is the recommended way how to package clothing to sell for the lightest packages. It is illegal to sell counterfeit items (whether you acknowledge it or not or whether you call it a "replica" or "knock-off" or "fake" or not). to create or use drugs, Grow ingredients for drugs (such as seeds for cannabis plants). Short and to the point and understandable in laymans terms. It does not release payment to the seller until the buyer confirms that the item is delivered and it is as described. Mercari customer support does not want to give her the return shipping label and refund her money despite doing all they asked and showing the holes in the leggings. SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS, I Re: SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS Re: final value fee includes charge on sales tax! AFTER 2 DAYS THEY SAY THEY CANT FIND MY ACCOUNT. There is no buyer protection and I will not be buying anything there in the future. A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. According to the shirts fed ex tracking history it was picked up at a location of a warehouse in North Carolina( not Jersey) and inside of the package I received also had a thank you card from an Instagram replica boutique ( as In a place that recreates designer items as knock offs )located in Lagos Nigeria. Can you message someone on mercari? Explained by Sharing Culture Seasoned sellers send out offers every week if not daily to nudge interested users into purchasing. Check out seller item for sale Easy as that. Nothing I can do about it, and Im 100% innocent. This fee is charged based on the item price for a completed sale and is applied to all forms of payment received from the buyer. All in all, Ive been pleased with the shipping experience on Mercari. What Is Mercari And How To Use It For Scaling Your Business? Mercari says it has credited my account with credits to be spent at Mercari for other merch but they do not show up in my profile on the Mercari app. Just about everyone has SOMEthing taking up space in their home that someone else would appreciate, and you can sell just about anything on Mercari listing takes just seconds! vitamins, diet products, muscle enhancers, home remedies and homemade THAT is outrageous to buy something and NOT have the customer service to make it right. Now I realize Ive fallen for a blow. Sad to hear that, thank you Julie for sharing your sons experience with Mercari. According to Mercari, theyll not release payments until the buyer receives the item, confirm and rate the seller. I took my selling/buying seriously, almost like a second job. ', Press J to jump to the feed. Skog faces a potential maximum sentence of 15 years imprisonment on the count of selling counterfeit coins and a potential of 20 years maximum on the mail fraud count. As I said already in the post, everyone that is buying and selling stuff has to be careful. I will be reviewing every email after sending this information. Ended up buying one of my stolen necklaces from that seller. The manufacturer or agent of the manufacturer is likely the one who reported your listing to eBay. Check to be sure your items are suitable for selling on Mercari, and make an honest assessment . Then click on edit profile to make these changes. As soon as I did that I received a message in mercari stating I must stop the charge dispute or they would cancel my account. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. It is a legitimate e-commerce marketplace that connects buyers and sellers. Then Mercari pushed through a rating that I didnt give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. Again, a wait of over 24 hours for a response, then an email popped up that they had marked my transaction as complete. You can now start listing, buying and selling on Mercari. Total revenue value of these 36 items is well over $1000, not to mention the $300 mercari is holding from by balance. The easiest way to determine market price for your item, is to search your item on the platform and then review sold listings to gauge what people have recently paid for it. It does not reflect poorly on the seller who did not provide the product. When it arrived I tried it and it didnt fit. You WILL NEVER, NEVER get actual help. Thankless & they encourage you to literally give things away. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. Its comical that any of these platforms have community guidelines, they do not enforce them. Confirm employees after the finished product. Dont miss the extended list of best things to resell online to boost your sales further. To be submitted within 24 hrs. I am going to share my top tips with you that will help you prevent getting scammed when buying and selling on Mercari. While some activities can seem normal to you, Mercari might have some rules against them. FDA restricted items such as food, homemade food, food supplements, How do? New tracking did not show up, so emailed again. As far as Im concerned Mercari is the pits. I sold my item within a few hours on ebay. Its pretty sad you guys do not police it better. discretion). In the example you give the answer would be NO. However, for this kind of situation, this is the path that we have to go through, based on our market guidelines. The Buyer had received the item, and also cancelled the sell, the same day. Bob Taylor (Keep on Punching). Mercari sucks IMHO! If you want to use the Mercari app, youll have to download it from an App Store or Google Play, and of course, set up an account. No date has been set for sentencing. After logging in you can close it and return to this page. John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. do not buy on Mercari. With this method, you buy shipping yourself through a major carrier, or from a discount shipping website like Pirate Ship (its the best discounted shipping service Ive used). 07-05-2014 Having your Mercari account suspended after establishing your seller profile and building your rapport with customers can be stressful. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. Their shipping is HORRIBLE. In my experience, the best things to sell on Mercari are household and personal items, like clothing, shoes, electronics, toys, furniture, purses, and sports equipment. can you sell replicas on mercari - s161650.gridserver.com Yeah, just updating you on my situation as well. And they said yes it would fit yours. Then Mercari said it was over their 3 day allowance for returns. Never have they released money to a seller the day you bought it!! Mercari sucks. The organization Where Can I Sell Replica Watches fake rolex submariner was restored for the first time on glass . Sell it at a yard sale or better it , destroy it so no one else gets suckered. Start with a wide shot, and then get closer to show your potential buyer the details of the item. And if ur saying 3 days is plenty of time, youve obviously never seen a fake Luis Vuitton belt. but yeah the same issue can happen in any platform and most tends to favor the buyer because that's where they get their money from. Mercari may not be used in connection with any product, service, transaction You need to understand that Mercari is just a marketplace where buyers and sellers meet. But by clicking the confirmation, that means the seller gets to keep your money WITHOUT shipping your product. But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! I was scammed by a seller on Mercari. Counterfeit items are with in the US codes such that any gain; personal or commercial: that results from the transfer of such, is trafficking in counterfeit items. When setting your listing price, you can also see your payout upon sale, which makes it easy to know how much youll actually be making. Add your suggestions on how the items can be used or reused. If you have a high number of cancellations or return transactions on the platform, Mercari can restrict your account until it investigates the problem. Not delivered, so opened tracking , which said delivered to NY. I think Ill look into E-bay. Tip 2: Try to get as accurate of a shipping weight as possible on your listings, especially if you're selling frequently (either look up the original item online to find the weight, and/or invest in a postage scale). Its an unfair practice in my opinion. I would think it would be on the buyer to know beforehand exactly what type of lens they need. In one instance, Mercari withdrew funds THREE times for the SAME transaction, and it took multiple contacts with customer service to rectify. NOT WORTH THE AGGRAVATION THAT YOU WILL ENCOUNTER! Sellers have no protections. Mercari fucked me over I had proof I was sold fraud shit and they just laughed and walked away with my money. 06:58 AM. seller/buyer registration or licenses to be sold. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. I guess I am done with this site. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management. Therefore, it is recommended to purchase from sellers who have earned all of the following badges: Lastly, check whether the sellers profile is verified and how long he or she has been on Mercari. They guarantee that with two important features: The brands policy prohibits in-person meetups, and all sellers are required to ship each item (either on their own or with one of the apps partners). The box was a Mustang puzzle box, but the puzzle inside was a kitten. Selling on Mercari Whether you're decluttering your home or looking to make some money, selling your stuff on Mercari is fast and easy. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. For more details, check out their full list of Prohibited Conduct page. Upon receiving an order, the buyer has 3 days to confirm the order to either accept it or request a refund if the item is not as described, damaged, or missing. The login page will open in a new tab. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. The seller did not send the original receipt as promised . If you dont want to do this, you can download the free Google Voice app, and generate a phone number that way. Truly unexpected and it seems to have ramped up since December 2021. Sounds like Mercari fails to have a return clause process (that includes return labels with tracking and holding the buyers funds until the seller confirms their return). If you need help, follow these steps to get in touch with them: As a seller getting your account suspended is no easy thing to handle. Payments are processed on the site, preventing fraud or scamming people through the site. You can also use the magic wand feature available in the application which will enhance your photos, and make them even more appealing. So sorry, thats a substantial loss, Etsy is just as bad. Its ridiculous, I buy low & try to sell cheap but always NEW & perfect. How To Sell On Mercari: The 9-Step Guide - Crosslist Mercari failed to protect buyers despite what they claim. Mercari. Violates any law or government regulation, or promotes or facilitates such Describe if there are any drawbacks to your item. Heavy, bulky items. All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. Testifying about the crisis, Pinal County Sheriff Mark Lamb told Congress to "stop saying the border is secure, because the border is . I purchased a shirt from a woman claiming to be from New Jersey who said she had a lot of luxury goods that were authentic and was cleaning out her closet so she was selling an older model gucci shirt for $326 That still had the tags and receipt . List it and you could get suspended. There are many online marketplaces available that allow you to sell (and buy) anything from clothing and accessories to tech and used books, and at times it can be difficult to choose the one(s) you want to work with. On top of all that, their marketplace contains over 2 billion listings, with 350K+ listings added daily by sellers. Question for you: Can I pay or get paid with PayPal? However, many products on the market are indeed "copies", but it is wrong to describe every such product as a "knock-off" when it may be simply an imperfect "second". The seller dropped off the item to USPS instead of UPS. Lastly, make sure that your feature photo stands out to shoppers navigating through the Mercari website. Mercari sounds like a big scam site! Sheriff Mark Lamb. I have the legal right to do so, although Mercari tries to say different in their contract. Part of their agreement with approved vendors is that these "seconds" cannot be described or sold as a genuine and perfect original. Mercari is a growing marketplace that attracts new shoppers and sellers daily. Avoid sellers whose listings lack enough details about their items. Secondly, both buyers and sellers should: It is important for buyers and sellers to treat each other with respect and honesty. Mercari is NOT SAFE. As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. Mercari provides labels for the shipping chosen by the buyer when your item sells. This thread is almost 4 years old, so if you have additional questions, please start a new thread. If a seller lists a prohibited item, this is a violation of terms of service that can lead to suspension or termination of the account. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. Their 3 day window is also riddiculous if you complain on a Friday and they dont get back to you. Before creating your listing, take as many photos of your items as possible, showing every angle but keep in mind you can only add up to 12 photos to your listing. Required fields are marked *, document.getElementById("comment").setAttribute( "id", "a604b3101a15b9cf9b0a3adedef270c6" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" );Comment *. I have ordered twice now from this site and both times the buyer never shipped the item. I always add the 3 hashtags sellers are allowed to use. They have ZERO support. Let me further explain and maybe it would help you . On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. You can also throw in a photo of yourself wearing it, and list your own measurements too. Hashtags are optional, and give you more opportunities to appear for searches. Well today Mercari terminated my account due to fraud buyers filing false authentic claims, they cancelled 36 in progress transactions and fully refunded the buyers, even with the buyer already having the item, or is in transit. I recently was given a bad rating because fedex was running behind like I control their business. (I think they should improve this functionality of Mercari). It also did not have as much memory or hard drive space as advertised. Mercari is a popular e-commerce platform in Japan in recent years. It appears to me that the seller has no protection for lost packages, any reputable company the size of Mercari should stand behind the sale and release funds. What outrageous lie and l want something done. Sorry, this post was deleted by the person who originally posted it. It has an easy-to-use interface and readily customizable tools. This info also enables your results to appear when users use filters while shopping. can you sell replicas on mercarichaska community center day pass. Thanks for your article! The better business bureau gave them terrible ratings, and so did many other trusted company review sites. The customer service is TERRIBLE and they will allow people to scam you, stalk and now apparently you must RE-verify your device, DESPITE BEING a Highly trusted seller! your own option. EXACTLY. Come up. I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. However, both sellers and buyers should carefully read their marketplace guidelines and policies as well to prevent other potential issues. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. You can buy old but still good quality products from accounts on Mercari. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. Where to Sell the Clothes You KonMari'd From Your Home - Real Simple How to ship on Mercari will depend on which of the four methods you selected, but in any case its very intuitive. I have been in constant contact with Mercari and received the following: Note: For brand-name products, serial numbers or receipts must be I initiated a return. Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. The fellow would never ship the item. They have wasting my time, tape, and energy etc. If you had some problems with the buyer be honest: your experience can help another seller decide if they want to work with that person. The guy reported me for a hoodie I sold (which was sold much below retail) and as of now he got his money back, which basically means I gave a hoodie away for free to this guy. Here is a list of some of the most popularly-bought categories on the app: One of the best things about Mercari is that this is the selling app that allows you to sell items you dont need directly from your smartphone. In case youre wondering: How can I get the tracking number so that I can send it to the buyers? Generally, I recommend buying only from sellers who have at least 50+ reviews and sales, the more the better. Hi Jennifer For Mercari, these items include: Illegal items Tobacco product Drugs Alcohol FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible) Customer service is horrible. What is my best course of action to get my money back? And the seller is still selling on Mercari. One of the marketplaces that you may be looking at is Mercari. Now I searched and see on Reddit that this scam has been going on since 2018 and obviously Mercari has not fixed it. Today Im going to show you exactly how to sell on Mercari, without skipping a step. The exact size, colors, prints, measurements, etc. Illegal to sell. Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. You claim buyer no is: Authenticity guidelines - Mercari: Your Marketplace IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. Coach Purse For more details, visit Mercaris shipping page. When listing an item, make sure all details in your listing are accurate such as: You should always use original photos of the products in natural light so that buyers can see the exact color of the items. Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. I would say: An online marketplace that has been around for over nine years, not operating its business anonymously, used by millions of people, downloaded over 100 million times, and has positive ratings on its mobile app is certainly a legitimate platform. Mercari may not be used to sell any of the following products or services: Note: Any item may be removed at the discretion of the company. Still easily. When you get a sale, the company will email you a printable shipping label. Save yourself some real money and buy on eBay. So far I have no bad experience How to sell Candy and Snacks for Mercari Pro Sellers - Randy Dreammaker They are laughing all the way to the bank! termination or suspension. You claim the buyer lied to me about receiving the item.. Can I sell replica items if I state that the item is a replica or fake? disasters (such as "paradise fire", "coronavirus outbreak" etc). However, if the seller didnt accept the return and provided feedback, Mercari will handle the rest of the situation between both parties by reviewing the evidence of the buyer and the feedback provided by the seller.
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